Samsung Galaxy phone connected to Wi-Fi, but no internet issue can confuse you. You can always switch to mobile data, but downloading media on a cellular connection may drain your monthly data pack in no time. Instead, you can use the tricks below to troubleshoot Wi-Fi connectivity on Samsung Galaxy phones.
1. Reset Network Connecting Using an Airplane Mode
One of the basic step of troubleshooting networks on your Android is to turn all the radio connections off for a minute and turn them on. Thankfully, the Airplane Mode is a helpful toggle that helps you do that quickly. Step 1: Swipe down from the home screen to expand the Notification Center menu. Step 2: Enable the Airplane mode and disable it after a few seconds. Try connecting to the same Wi-Fi network to use the internet.
2. Check the Router
If your home or office router is acting up, you will face Wi-Fi connectivity issues on all the connected devices, including Samsung Galaxy phones. Turn off the router and modem for a minute and turn them back on. You can also use your local ISP’s (Internet Service Provider) app and change the Wi-Fi name for 2.4GHz and 5GHz frequency bands. After changing the Wi-Fi name and password, connect to the new network from your Galaxy phone’s Settings. Also, update your router’s firmware if you haven’t done that in a while.
3. Forget and Reconnect Wi-Fi
If a specific Wi-Fi network is acting up, you need to forget the Wi-Fi connection and connect it again using the steps below. Step 1: Swipe up from the home screen to open the app drawer menu. Step 2: Open the Settings app on your Samsung Galaxy phone. Step 3: Tap Connections and tap the Wi-Fi menu. Step 4: Tap the Settings gear beside your preferred Wi-Fi network. Step 5: Tap Forget. Return to the Wi-Fi menu and connect to the same network again. You’ll need to follow the steps mentioned above when the Wi-Fi network’s password is changed and you need to reconnect.
4. Reset Network Settings
Resetting network settings is one of the handy ways to troubleshoot Wi-Fi connected, but no internet issues on Samsung Galaxy phones. When you reset network settings on your Samsung phone, the system deleted Wi-Fi profiles, Bluetooth devices, and VPN settings from the phone. Step 1: Open the Settings app on your Samsung Galaxy phone. Step 2: Scroll down and tap General management. Step 3: Tap Reset. Step 4: Tap ‘Reset network settings’ and confirm the same from the following menu. Return to the Wi-Fi menu and connect to your preferred Wi-Fi network again.
5. Reset All Settings
When none of the tricks work, it’s time to reset all the settings on your Samsung Galaxy phone. As the name suggests, this solution will only put the settings to the default state on your phone. It won’t delete any data, messages, images, videos, or anything else. Here’s what you need to do. Step 1: Open the Settings app on your Samsung Galaxy phone. Step 2: Scroll down and tap General management. Step 3: Tap Reset. Step 4: Tap ‘Reset all settings.’ Step 5: Tap Reset settings button, and you are good to go.
6. Change the Date and Time
Incorrect date and time may lead to network issues on your Samsung Galaxy phone, including a Wi-Fi connected, but no internet. You can follow the steps below to set the correct date and time on your Samsung phone. Step 1: Open the Settings app on your Samsung Galaxy phone. Step 2: Scroll down and tap General management. Step 3: Tap ‘Date and time.’ Step 4: Enable the Automatic date and time toggle. Step 5: If you still see incorrect data and time settings, turn on the toggle for ‘Set time zone based on location’ option.
7. Factory Reset Your Galaxy Phone
When none of the tricks work, it’s time to reset your phone to its factory default settings. Note that this option will erase all data, including files and downloaded apps on your phone. You need to set up your phone, like it was new, from scratch. So be careful before you decide to factory reset your Samsung Galaxy phone. Step 1: Open the Settings app on your Samsung Galaxy phone. Step 2: Scroll down and tap General management. Step 3: Tap Reset. Step 4: Tap ‘Factory data reset.’ Step 5: Tap Reset button.
Enjoy an Active Wi-Fi Connection on Your Samsung Phone
Instead of draining your cellular data on your Samsung phone, use the tricks above and make Wi-Fi up and running in a blink of an eye. Which troubleshooting method worked for you? Share your preference in the comments below.
